TERMS OF SERVICE

1. Introduction

Welcome to Addlly Pte. Ltd., a private limited company registered in Singapore (hereafter referred to as “Company”, “we”, “our”, “us”). These Terms of Service (“Terms”, “Terms of Service”) govern the use of our website located at https://addlly.ai/ and the services provided through it (collectively, the “Service”).

Our Privacy Policy, which can be found at Privacy Policy, also governs your use of our Service. It outlines how we collect, safeguard, and disclose information that results from your use of our web pages. By using our Service, you signify your acceptance of this Privacy Policy.

By agreeing to these Terms, and our Privacy Policy (collectively referred to as the “Agreements”), you acknowledge that you have read and understood the Agreements, and agree to be bound by them. If you do not agree with (or cannot comply with) the Agreements, you may not use the Service. Please notify us at hello@addlly.ai so we can attempt to resolve your concerns. These Terms apply to all visitors, users, and others who wish to access or use our Service.

2. Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you have the option to opt out of receiving such communications by following the unsubscribe link or instructions provided in any email we send or by contacting us at hello@addlly.ai.

3. Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

By making a Purchase, you represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase and that all information you provide is accurate, complete, and current.

We may employ third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide this information to these third parties in line with our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or for other reasons we deem appropriate. We also reserve the right to refuse or cancel your order if we suspect any fraudulent, unauthorized, or illegal transaction, and we may report such incidents to the appropriate authorities.

4. Subscriptions

Some parts of the Service may be provided on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it or Addlly Pte. Ltd. cancels it. You may cancel your Subscription renewal through your online account management page or by contacting our customer support team.

You must provide us with a valid payment method (e.g., credit card) to pay for your Subscription. You shall provide Addlly Pte. Ltd. with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.

By submitting such payment information, you automatically authorize Addlly Pte. Ltd. to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Addlly Pte. Ltd. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

5. Free Trial

Addlly Pte. Ltd. (Addlly AI)may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).

You may be required to enter your billing information in order to sign up for the Free Trial. If you do enter your billing information when signing up for the Free Trial, you will not be charged by Addlly Pte. Ltd (Addlly AI). until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Addlly Pte. Ltd. (Addlly AI)reserves the right to (i) modify the Terms of Service of the Free Trial offer, or (ii) cancel such Free Trial offer.

6. Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules separate from these Terms of Service.

If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, the Promotion rules shall prevail.

7. Governing Law and Dispute Resolution

These Terms shall be governed by, and interpreted in accordance with, the laws of Singapore. Any disputes arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”) for the time being in force, which rules are deemed to be incorporated by reference in this clause.

Please note, this is just a suggestion. It’s important to engage a legal professional to ensure these terms are right for your particular situation, especially given the potential complexities and variations in law across different jurisdictions.

8. Fee Changes

Addlly Pte. Ltd. (Addlly AI) reserves the right to modify Subscription fees for the Subscriptions at any time, at its sole discretion. Any changes to Subscription fees will take effect at the end of the current Billing Cycle.

We will provide you with reasonable prior notice of any changes in Subscription fees to afford you the opportunity to cancel your Subscription before such changes become effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the adjusted Subscription fee amount.

9. Refunds

Refunds for contracts are issued within seven (7) days of the original purchase of the contract. After the seven-day period, refunds will not be provided.

10. Fair Use Policy

To ensure the reliability and quality of our Service, Addlly Pte. Ltd. (Addllly AI) employs a Fair Use Policy (“FUP”). The FUP maintains a balanced service for all users by preventing excessive use that could impact the availability of the Service for others.

Our FUP applies to the Service provided by Addlly Pte. Ltd (Addlly AI)., particularly regarding the volume and nature of content generated. Although we strive to provide generous content generation for all Users, the FUP may apply if unusually large amounts of content are generated for a single User, or if automated behavior is detected.

Our Fair Usage for any Service with unlimited usage is based on regular usage of 1 User, defined as 200 content pieces in a month (unless on a custom plan). If your usage exceeds this limit, or if we determine that your login details are being shared outside of the original User with the Subscription, we reserve the right to restrict your generation limit, block, or permanently delete your account without notice. No refunds will be issued in such cases. By using our Service, you agree that any disputes in this regard raised by you or by your bank will be automatically rejected.

11. Content

Our Service allows you to post, link, store, share, and make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content you post through the Service, including its legality, reliability, and appropriateness.

You retain all rights to the Content you submit, post, or display through the Service, and are responsible for protecting those rights. However, by posting Content through the Service, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. This license includes the right for us to make your Content available to other users of the Service, who may use your Content subject to these Terms.

Despite the above, we have the right to collect and analyze data relating to the use and performance of the Services and related systems (including information concerning Content and data derived therefrom). We may use such information to improve the Services and for other development, diagnostic, and corrective purposes.

Content generated through our Service must be reviewed and edited by you or your representative. While we make every effort to ensure the accuracy of our AI model and the Content on our application, we disclaim any warranties or representations, express or implied, about its accuracy, completeness, or appropriateness for your purposes.

You assume full responsibility for any generated Content and agree that neither Addlly Pte. Ltd. (Addlly AI) nor its employees are responsible or liable for any claims, losses, or costs arising from its use.

We reserve the right to remove, monitor, and edit user content but will not be held liable for any incomplete or inaccurate content produced through our Service.

We also reserve the right to determine what Content is appropriate in accordance with the Prohibited Uses (as detailed in a separate section), and may limit or revoke your use of the Service if it is found to be inappropriate in accordance with these provisions.

12. Prohibited Uses

You agree not to use the Service:

For any unlawful purposes or in furtherance of illegal activities.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To submit false or misleading information.
To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To collect or track the personal information of others.

13. Restricted Conduct

Your use of the Service is to be compliant with the law and governed by these Terms. You are expressly prohibited from employing the Service for the following:

Illegal Activity: Violating national or international law, including but not limited to activities such as gambling, weapons development, cybercrime, and unauthorised surveillance.
Exploitation of Minors: Seeking to harm, exploit, or expose minors to unsuitable content.
Hate and Harassment: Creating content that incites hate against a group based on factors like race, religion, sexual orientation, or ethnicity, or content that intimidates, threatens, or bullies an individual.
Promotion of Violence: Developing content that glorifies violence or revels in the suffering or humiliation of others.
Self-harm: Developing content that promotes self-harm, including but not limited to suicide, self-mutilation, and eating disorders.
Adult Content: Creating content intended to sexually excite, or promoting sexual services. Note: This excludes content on sex education or wellness.
Political Manipulation: Creating content with the intention of influencing political processes or used for campaigning.
Deceptive Content: Producing content that is false or misleading, such as fraudulent schemes or spreading disinformation.
Malware: Developing content that can harm or interfere with someone else’s software, hardware, or telecommunications equipment, or unauthorized access to another person’s data.
Spam: Transmitting or encouraging the sending of unsolicited promotional material like “junk mail”, “chain letters”, “spam”, or similar solicitations.
Abuse-Prone Business Models: Facilitating content that enables payday lending or multi-level marketing, or content promoting pseudo-pharmaceuticals.
Impersonation: Impersonating or attempting to impersonate the Company, a Company employee, another user, or any other person or entity.

(m) Infringement of Rights: Infringing upon the rights of others, or engaging in illegal, threatening, fraudulent, or harmful activities.

(n) Disruption of Service: Engaging in conduct that restricts or inhibits others’ use or enjoyment of the Service, or any action that, in our opinion, could harm, offend the Company or the users of the Service or expose them to liability.

Furthermore, you are prohibited from:

Disabling the Service: Using the Service in a way that could disable, overburden, damage, or impair the Service, or interfere with any other party’s use of the Service.
Automated Access: Employing any robot, spider, or other automated device, process, or means to access the Service for any purpose, including monitoring or copying any material on the Service.
Manual Monitoring: Using any manual process to monitor or copy any material on the Service or for any other unauthorized purpose without our prior written consent.
Disruption of Service Functionality: Utilising any device, software, or routine that interferes with the proper functioning of the Service.
Spreading Malware: Introducing any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
Unauthorized Access: Attempting to gain unauthorized access to any part of the Service, the server where the Service is stored, or any server, computer, or database connected to the Service.
Denial-of-Service Attack: Attacking the Service via a denial-of-service attack or a distributed denial-of-service attack.
Falsifying Ratings: Taking any action that may falsify or damage the Company’s rating.
Interference: Attempting in any way to disrupt the proper operation of the Service.

14. Usage Analysis

We might engage third-party providers to scrutinize and evaluate the use of our Service.

Google Analytics Google provides this web analytics service that gathers and reports website traffic. Google leverages the data to monitor our Service’s usage. The collected data might be shared with other Google services and utilized to customize and personalize the advertisements in Google’s ad network.

To understand Google’s privacy practices, please refer to the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also recommend you review Google’s data safeguarding policy: https://support.google.com/analytics/answer/6004245.

15. Age Restriction

Our Service is intended for individuals who are at least eighteen (18) years old. By using our Service, you affirm that you are at least eighteen (18) years of age and have the legal capacity to comply with these Terms. If you are under eighteen (18) years old, you are forbidden from accessing and using the Service.

16. Account Obligations

Upon creating an account with us, you assure us that you are over 18 and that the details you provide are accurate, complete, and up-to-date. Inaccurate, incomplete, or outdated information could lead to the immediate termination of your account on the Service.

You are obliged to secure your account and password, including limiting access to your devices and/or account. You agree to take responsibility for any activities or actions happening under your account and/or password, even if your password is with our Service or a third-party service. You must immediately notify us of any security breaches or unauthorized usage of your account.

You are forbidden from using a username that belongs to another person or entity, that isn’t legally available, that infringes on the rights of others without appropriate authorization, or that is offensive, vulgar, or obscene.

We maintain the right to deny service, terminate accounts, alter or remove content, or cancel orders at our sole discretion.

17. Proprietary Rights

The Service and its features and functionality are the exclusive property of Addlly Pte. Ltd. and its licensors, and are safeguarded by copyright, trademark, and other laws of the United States and foreign countries. The use of our trademarks and trade address in connection with any product or service requires the prior written consent of Addlly Pte. Ltd..

18. Reporting Issues and Sharing Suggestions

You have the option to provide us directly at hello@addlly.ai or through third-party sites and tools with information and feedback related to errors, improvement suggestions, ideas, issues, complaints, and other matters concerning our Service (“Feedback”).

By doing so, you understand and consent to:

(i) you will not obtain or claim any intellectual property right or any other right, title, or interest in the Feedback;

(ii) the Company might already be considering similar ideas to the Feedback;

(iii) the Feedback does not hold confidential or proprietary information from you or a third party;

(iv) the Company is not obligated to maintain confidentiality regarding the Feedback. If the transfer of Feedback ownership is not possible due to mandatory laws, you provide the Company and its affiliates with an exclusive, transferable, irrevocable, free, sub-licensable, unlimited, and perpetual right to use (including copying, modifying, publishing, distributing, and commercializing) the feedback in any way and for any purpose.

Third-party sites and tools mentioned above include:

Sentry Sentry is an open-source solution for error tracking offered by Functional Software Inc. Further details can be found here: https://sentry.io/privacy/

19. Links to External Websites

Our Service may include links to third-party websites or services, which are not owned or controlled by Addlly Pte. Ltd..

Addlly Pte. Ltd. does not oversee, nor is responsible for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse the offerings of these entities/individuals or their websites.

You agree that addlly pte. ltd. is not responsible or liable, directly or indirectly, for any damage or loss arising from or related to the use of or reliance on any content, goods, or services available through these third-party websites or services.

We strongly urge you to review the terms of service and privacy policies of any third-party websites or services that you visit.

20. Warranty Disclaimer

Our services are provided by the company “as is” and “as available”. The company does not offer any express or implied warranties or representations about the operation of their services, or the information, content or materials included within. You consent to use these services and their content, and any services or items obtained from us, at your own discretion and risk.

Neither the company nor any person associated with the company provides any warranties or representations about the completeness, security, reliability, quality, accuracy, or availability of the services.

This includes, but is not limited to, no claims from the company or anyone associated with the company that the services, their content, or any services or items obtained through the services will be accurate, reliable, free of errors, uninterrupted, that defects will be fixed, that the services or the server that hosts them are free of viruses or other harmful components, or that the services or any services or items obtained through the services will meet your needs or expectations.

The company explicitly rejects all warranties, whether express, implied, statutory, or otherwise, including, but not limited to, warranties of merchantability, non-infringement, and fitness for a particular purpose.

The aforementioned does not affect any warranties that cannot be excluded or limited under applicable law.

21. Liability Limitation

Unless forbidden by law, you agree to hold us and our officers, directors, employees, and agents free from any indirect, punitive, special, incidental, or consequential damage, arising in any way (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration has been initiated), whether from contract, negligence, or other tortious action, or related to this agreement, including, but not limited to, any personal injury or property damage claims, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if the company has been previously advised of the possibility of such damage. Unless prohibited by law, if the company is found liable, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the previous limitation or exclusion may not apply to you.

22. Termination

We reserve the right to terminate or suspend your account and restrict access to our Service immediately, without prior notice or liability, under our sole discretion, for any reason, including, but not limited to, a breach of the Terms.

If you want to terminate your account, you can simply stop using our Service.

Any provisions of the Terms that, by their nature, should persist after termination will continue to apply post-termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

23. Lawful Jurisdiction

The guidelines stated in these Terms are under and will be construed in harmony with the laws of Singapore, disregarding its conflict of law provisions.

In case we fail to execute any right or provision of these Terms, it shall not be regarded as a waiver of those rights. If a court declares any provision of these Terms invalid or unenforceable, the rest of the Terms will remain in force. These Terms present the comprehensive agreement between us concerning our Service and substitute and supersede any former agreements we might have had regarding the Service.

24. Service Modifications

We hold the exclusive right to withdraw, amend our Service, or any service or material we provide via the Service, without prior notification at our sole discretion. We will not bear any responsibility if, for any reason, all or any part of the Service is unavailable for any duration. Occasionally, we may limit access to some sections of the Service, or the entire Service, to users, including registered users.

25. Terms Adjustment

We may adjust these Terms anytime by posting the modified terms on this site. It is your duty to review these Terms periodically.

Your sustained use of the Platform post the posting of revised Terms implies that you accept and consent to the changes. You are advised to check this page regularly to be aware of any changes, as they are obligatory for you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

26. Waiver and Severability

No act of leniency by the Company of any term or condition specified in Terms will be considered a continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of the Company to assert a right or provision under Terms will not constitute a waiver of such right or provision.

If a competent jurisdictional court or other tribunal declares any provision of Terms as invalid, illegal or unenforceable for any reason, such provision shall be minimized or eliminated to the least extent so that the remaining provisions of the Terms continue in full force and effect.

27. Acceptance of Terms

By utilizing the service or other services provided by us, you acknowledge that you have perused these terms of service and agree to abide by them.